Content writer
Daily 10:00Writes Arabic and English SEO articles with official sources, for our site and our clients’ sites, on a monthly plan per site.
Human role: We review the results in a monthly report per site.
Hook's digital teamDigital employees that do the repetitive work.
Digital employees that do the repetitive work.
Your team approves.
We build AI digital employees, each one great at a single office job: reading quote requests and drafting quotations, following up with clients, or replying to reviews. They work inside your own email and accounts, and nothing reaches a client before a person approves it.
Try it yourself
The quotation employee for freight forwarders
Paste a quote-request email in Arabic or English and watch the draft quotation appear in seconds. Prices here come from a demo rate sheet of a fictional company; in the real service they come from your own rate sheet.
1Incoming email from the customer
To: quotes@mithal-shipping.sa
Subject: Quotation request
Try a real email from your company, with the customer name removed.3 tries left
2Draft quotation, ready for review
Pick an example or paste an email, then press “Draft the quotation”.
Demo rate sheet used here
Illustrative rates for a fictional company (SAR). In the real service the digital employee reads your own rate sheet. Sea freight FCL (per 20ft / 40ft container): China → Jeddah 6,200 / 8,900 · China → Dammam 6,800 / 9,600 India → Jeddah 4,100 / 6,000 · India → Dammam 3,600 / 5,200 Turkey → Jeddah 5,300 / 7,800 · Turkey → Dammam 6,900 / 9,900 Europe → Jeddah 7,400 / 10,900 · Europe → Dammam 8,200 / 11,800 Sea freight LCL (per ton or cbm, whichever is higher, minimum 1): China 260 / 280 · India 190 / 170 · Turkey 230 / 260 · Europe 310 / 330 (Jeddah / Dammam) Air freight (per chargeable kg = higher of actual weight or volume ÷ 6000, minimum 450): UAE → Riyadh 9.5 · Jeddah 10.5 · Dammam 8.5 China → Riyadh 22 · Jeddah 23 · Dammam 22.5 India 14 / 15 / 13.5 · Turkey 16 / 15.5 / 16.5 · Europe 18 / 18.5 / 18 Terminal handling (THC): 950 per 20ft, 1,350 per 40ft Customs clearance: FCL 1,200 per declaration (+150 per extra container) · LCL 850 · Air 650 Trucking: Jeddah → Riyadh 2,700 / 3,200 · Dammam → Riyadh 1,600 / 1,900 Insurance: 0.35% of cargo value, minimum 250 VAT 15% on local services only (clearance, handling, inland transport)
How it works
Four steps — the final call is your team’s
01
The request arrives
In your company inbox or website form, exactly as today.
02
The digital employee reads it
Route, quantity, weight and services, in Arabic or English.
03
It drafts the quotation
From your rate sheet, plus questions for any missing information.
04
Your employee approves
Review, edit if needed, send. No quotation leaves without a human click.
We use it before we sell it
How Hook runs every day
Before we offer a digital employee to any company, we run it ourselves. These are the digital employees working with our team today — and in every job a person reviews and decides.
Follow-up clerk
Sun–Thu 9:00Reviews every open conversation with a client, logs replies and drafts each follow-up on time, so nobody is forgotten.
Human role: Messages stay drafts — we send them.
Inbox watcher
Sun–Thu 14:00Checks the inbox and flags any new client reply or website lead right away, with a suggested answer.
Human role: We decide the reply and call the same day.
Google review responder
Automatically, within hoursReplies to every new 4- or 5-star review on our Google Maps profile with a short, natural answer.
Human role: It never answers low ratings — it drafts a reply and sends it to us.
Reputation & visibility
Daily 15:00Keeps our Google Maps, Clutch and directory profiles current and checks weekly how our name shows up in ChatGPT and Gemini.
Human role: It only writes to us when it needs a sign-in or a link.
Instagram producer
Daily 6:00Prepares our Instagram content days ahead, from a written monthly plan.
Human role: Nothing is scheduled until we write “confirm”.
Rules we never break
AI prepares, a person decides
01
Nothing leaves without approval
Every quotation or reply stays a draft until your employee reviews it and presses send.
02
It never invents a number
The AI only reads the request; prices are calculated in code from your rate sheet. Anything not in the sheet shows as “missing”.
03
Your data stays in your accounts
We build on your own email and Google Drive or OneDrive, ownership and access stay in your name, and you can switch it off at any time.
Jobs we build
Each digital employee masters one job
We start with the job that takes your team the most time and repeats every day.
Quotation employee
Reads quote requests from email and drafts the quotation from your rate sheet.
Documents & tracking
Organises shipment documents and drafts status updates for the customer.
Client follow-up
Never forgets a quotation that went out and drafts the follow-up on time.
Review responder
Answers positive Google reviews and routes negative ones to you.
Free sample
Try it on your real requests
Send us 3 quote requests you received last week, plus one past quotation so we match your format (remove the customer name if you like), and get them back as ready quotations within 24 hours. If it saves your team time we talk for 15 minutes; if not, you owe nothing.
info@hookmarketingjo.com
FAQ
Questions about digital employees
What is a digital employee?
A digital employee is an AI tool that masters one repetitive office job, such as reading quote requests and drafting quotations. It works inside your company’s email and accounts, prepares the work as a draft, and a person reviews and approves it before it reaches any client.
Does a digital employee replace our staff?
No. It prepares drafts and saves time; your employee reviews and approves. Your team handles more requests with the same headcount, and you may not need to hire the next coordinator.
Where does the price in the quotation come from?
From your own rate sheet. The AI only reads the request and extracts its details; the calculation is done in code from the sheet. Anything not in the sheet shows as “missing” — no price is invented.
Where does our customers’ data go?
All the work happens in your accounts: your email, Google Drive or OneDrive and your rate sheet, with ownership and access in your name. We keep no copies of your customers’ data outside your accounts, sign an NDA before starting, and you can stop the service at any time.
Does it work in Arabic and English?
Yes. It reads quote requests in Arabic and English and writes the missing-information questions in the customer’s own language.
How do we start?
With a free sample: send 3 real quote requests plus a past quotation so we match your format, and get them back as ready quotations within 24 hours. If it saves your team time, we talk for 15 minutes.
Still have a question?
Message us on WhatsApp and we'll answer you directly — no forms, no waiting.
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